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Human Resources Guide for Small Nonprofits:
Where to Start
Now that you have a clear organizational philosophy and all of
your current staff understand and embrace it, you want to find others who will share your
philosophy and be moved and inspired by it. Of course, they also need to be able to meet the
demands of the job. Before you can begin to search for these people, you need to know
who you're looking for. This is not always an easy thing to figure out when your organization
has many needs, and lines between jobs are blurry. It's typical for employees in small non-profits
to work together on many projects and pitch in wherever is needed at the moment.
(Flexibility would therefore be a good quality to look for!)
Creating the job description
You probably have a core set of tasks in mind that this new person
will be hired to accomplish. There are most likely additional tasks that this person may be
called upon to tackle. Think through all of these carefully and prioritize them. This will help
you when you need to determine the minimum qualifications for the job.
There are many resources that can help you in writing the job
description. They'll probably emphasize that it should be clear and comprehensive. No
disagreement here. But if you need someone stat, have a million other things to do, and
can't find focus...don't panic. The first thing that goes when things get chaotic is the
ability to prioritize and focus, so writing a job description is like pouring salt on a
wound.
It doesn't help when you consult other resources and they talk all
about lawsuits and disgruntled employees and how important it is to be detailed in your job
description. You probably have enough legal stuff to consider regarding your services that the
last thing you want to worry about is a lawsuit from a fellow dream-builder over a
miscommunication of expectations. While this advice is not without merit, you can probably get
around some of the details by being up-front and including a catch-all about the nature of the
work. A practical way of doing this is by adding a bullet point to your job description that
says something like: "And other duties as assigned." You may want to emphasize that working in
non-profit is a team sport. It's important to be honest, especially with those who are unfamiliar
with life in a small non-profit. In this world:
- Sometimes you get stuck collating and stapling all day when
you planned to do something else.
- You don't always get your own office, or even your own desk.
- You may have to share a computer with others who all need it
at the same time you do.
- The fax machine may be second-hand and break down everyday
and you can't afford a new one.
Sound familiar? The list goes on. Now, you don't necessarily have
to spell these things out in the job description, but be sure to clearly convey the reality of
the job so there is no misunderstanding. Think about what qualities a person would absolutely
need to handle a job in your environment and put them in your minimum requirements. There is a
tendency to want to portray the ideal in your description, but this may not serve you in the end.
A word about new positions (or maybe a few)
If your organization is expanding and you are creating new jobs,
there are a few things you may want to consider. New positions change the dynamics of an
organization and should be handled with care. Think about what it will be like to bring in a
new person.
- How will this person relate to other employees?
- Who will this person report to?
- How will other employees view this person's role?
- How will this person contribute to the team?
- How will this person's presence affect the feelings and perceptions of
other staff members?
Answers to these questions might influence where you place the
new position in your organization's hierarchy. If you understand what is meaningful and important
to your current staff members, you will know better how to navigate your way through the expansion
process. For example, status in your organization may be particularly important to an employee.
If a new person would change this employee's status, or perception of their status, you would be
wise to consider how this would affect the team and proceed with sensitivity.
Creating a new position not only affects your entire staff, but
affects the future of your organization. Don't just consider your immediate needs and try to
fill them, but think about the future. Go back to your vision. Where are you going? What do you
want your organization to look like in five years? In ten years? Start with this picture and work
backward to make sure that the decisions you make now keep you on the path that gets you where
you want to go.
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