| Human
Resources Guide for Small Nonprofits:
What's Your Philosophy? |
To compensate for your lack of financial resources, you must make
sure that you have carefully developed the vision, mission, and core values of your
organization. Congruence between these three areas is critical in helping your staff to maintain
a strong sense of the philosophy driving your work. These are what you come back to when you need
to remind yourself why you're working under such conditions. These are what you will use to
attract people to work for you.
Vision
Vision is what causes your organization to rush to complete
its mission. On an individual level, it is what causes a person to jump out of bed in the
morning and rush to work. The vision is your dream, your ideal picture of what the world should
look like in your particular field. It needs to be clear, it must be omnipresent, and it must be
kept alive in your workplace to keep that fire burning under the feet and in
the hearts of your staff.
Mission
Your mission is what you do once you've rushed to work. It
answers three simple questions:
- What is it that we do?
- Who do we do it for?
- Why do we do it?
A good mission is clear and understandable. It
captures your vision and puts it into action. Your mission should be understood on both the
organizational and individual level. Not only should your organization be able to present
its purpose and rationale, but each employee should understand his or her unique role and why
it is important. This all gets back to that frequently-asked question, "Why am I here?"
Taking the time to review these questions for your organization
is critical. But also take the time to ask staff members about their personal life missions.
For however much time they have left to live, what is it they want to do, for whom, and
why? Knowing and caring about the answers to these questions will strengthen your staff's ability
to operate as a team and shout your mission from the rooftops even when the
houses are crumbling underneath their feet.
Core Values
Core values refer to those most basic beliefs concerning what is
moral, right, and just. They form the guidelines for acceptable behavior. While not always
"black and white," core values cause individuals to be shocked when they are violated.
They are the "straight stick" in an organization against which other sticks are measured.
They inform the choices you make and the directions in which you travel.
It is important for your staff to be able to identify the core
values of your organization and use them to guide their individual paths as professionals in your
office and in the field. When it's crunch time and everyone is trying to meet deadlines or resolve
a crisis, decisions must be made quickly and can't always wait for group consensus. Clear
core values that are well-known and understood among staff make it easier for employees to work
in a timely fashion and make decisions that reflect the philosophy of the organization.
It goes without saying that the vision, mission, and core values
of your organization should be congruent and not present any contradictions. Any small
contradiction is an open door for interpersonal conflict, and could jeopardize your success
in managing human resources.
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