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Your Name:  

Email Address:  

Mission     [Overview]

1.  Does your organization have a clear organizational mission and do people on all levels of your organization understand it?      [Details]

 Yes             No

2.  Does your mission address a critical need in the human services marketplace?     [Details]

 Yes             No

3.  Does your organization have a clear and broadly accepted set of core values?     [Details]

 Yes             No

4.  Does your organization periodically review the mission statement to assess whether the conditions it addresses still remain and if your organization is still the best organization to address them?     [Details]

 Yes             No

5.  Is your mission referenced when developing organizational strategies?      [Details]

 Yes             No

Ethics and Accountability     [Overview]

1.  Does your organization have ongoing evaluation procedures for programs, organizational operations, employees, Board of Directors, volunteers, peer reviews and reciprocal performance reviews?      [Details]

 Yes             No

2.  Does your organization have processes in place to periodically assess compliance with Federal, state and local laws?     [Details]

 Yes             No

3.  Does your organization conduct ethics audits or have an ethics compliance program?     [Details]

 Yes             No

4.  Does your organization have policies governing materials (including yours) distributed to the public?     [Details]

 Yes             No

5.  Does your organization have processes in place to periodically assess compliance with the accounting/financial management system, the human resource system; employee satisfaction; and the accreditation/certification process?      [Details]

 Yes             No

External Environment     [Overview]

1.  Does your organization have a practice that monitors the needs of your constituency?      [Details]

 Yes             No

2.  Is your organization involved in an expansive network of people, organizations, societies, sectors (business and government) and communities?     [Details]

 Yes             No

3.  Do others in the community invite your organization to help plan for the future or solve community challenges?     [Details]

 Yes             No

4.  Does your organization advocate for the causes and people the organization represents?     [Details]

 Yes             No

5.  Does your organization form alliances if and when appropriate?      [Details]

 Yes             No

Strategic Planning and Management     [Overview]

1.  Does your organization have strategies that were developed as outcomes of a strategic planning process?     [Details]

 Yes             No

2.  Does your organization have a clear strategy that guides organizational programs or activities in the context of the organization's vision and mission?     [Details]

 Yes             No

3.  Does your organization tie strategic planning and performance measurement together?     [Details]

 Yes             No

4.  Is the Board involved in strategic planning?     [Details]

 Yes             No

5.  Does your organization involve functional areas of your organization in the strategic planning process?      [Details]

 Yes             No

Organizational Structure     [Overview]

1.  Does the structure of your organization support and reflect the strategy and vision of your organization?     [Details]

 Yes             No

2.  Does your organization have clear lines of authority and responsibility?     [Details]

 Yes             No

3.  Does your organization have a supportive, engaged, and knowledgeable Board?     [Details]

 Yes             No

4.  Does your organization have enough, as well as the right kind of resources: e.g., financial, staff, volunteers, time, technology, etc. to achieve its goals?     [Details]

 Yes             No

5.  Does your Board have a role in developing the organization's strategic plan?      [Details]

 Yes             No

Leadership and Management     [Overview]

1.  Does the individual who leads the organization, create a culture that enables and motivates the organization to fulfill its mission?     [Details]

 Yes             No

2.  Do you have a program that ensures that qualified successors are prepared for key leadership positions?     [Details]

 Yes             No

3.  Do you encourage shared leadership and give credit to others?     [Details]

 Yes             No

4.  Does your organization have a systematic process that promotes effective leadership across the organization, including board, executive director, staff members and volunteers?     [Details]

 Yes             No

5.  Does your organization have a strong volunteer board that relates dynamically with the chief staff officer and provides a bridge to the larger community?      [Details]

 Yes             No

Human Resources Management     [Overview]

1.  Does your organization have a system or process to attract, reward, retain, value and develop talented people, including emerging leaders?     [Details]

 Yes             No

2.  Do you have evidence that your organization supports a diversity of people and ideas?     [Details]

 Yes             No

3.  Does your organization have a formal program for the development of staff?     [Details]

 Yes             No

4.  Does your organization have a formal program for the development of its volunteers and board members?     [Details]

 Yes             No

5.  Are employees considered a valuable asset of the organization?      [Details]

 Yes             No

Internal and External Communications     [Overview]

1.  Do you inform all appropriate stakeholders about your plans?     [Details]

 Yes             No

2.  Do you routinely share information from external sources with staff affected by the information?     [Details]

 Yes             No

3.  Is there a minimal use of the phrase, "I didn't know that" in your organization?     [Details]

 Yes             No

4.  Do you inform all appropriate stakeholders about your operating results?     [Details]

 Yes             No

5.  Has your organization educated its Board, management, staff, and volunteers to communicate effectively?      [Details]

 Yes             No

Financial Management     [Overview]

1.  Is your organization committed to survival, growth and financial soundness?     [Details]

 Yes             No

2.  Does your organization have an ongoing capacity to attract sufficient financial resources?     [Details]

 Yes             No

3.  Does your organization have a diverse funding base?     [Details]

 Yes             No

4.  Does your organization have an imaginative, experienced and well-trained person heading up the financial operations?     [Details]

 Yes             No

5.  Do you have confidence in the advice you receive from your outside auditors or accountants?      [Details]

 Yes             No

Evaluation and Performance Management     [Overview]

1.  Does your organization have a system that objectively measures organizational and programmatic outcomes and provides accountability?     [Details]

 Yes             No

2.  Are your organization's stated outcomes dictated by and directed to the mission and vision?     [Details]

 Yes             No

3.  Do you measure the contributions of individuals in your organization toward the achievement of desired outcomes?     [Details]

 Yes             No

4.  Do you have a performance management system that includes ongoing evaluation and scanning of the environmental?     [Details]

 Yes             No

5.  Do your organization's programs, projects or activities have well defined outcomes that have real impact on society?      [Details]

 Yes             No

Information Technology     [Overview]

1.  Is your organization involved in electronic networks?     [Details]

 Yes             No

2.  Do you use information technology to enhance your decision making process?     [Details]

 Yes             No

3.  Is your organization current in its use of information technology?     [Details]

 Yes             No

4.  Do you utilize technology to manage your information resources?     [Details]

 Yes             No

5.  Is your organization current in its use of technology?      [Details]

 Yes             No

    

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